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HOME Owner and Builder/Developer
We hope that you don’t need to make a claim under your insurance Policy, but we
understand that things do occasionally go wrong in any new building, even after
rigorous technical inspections.
Claims will be handled by Allianz Global Corporate & Specialty AG, UK Branch,
but in the first instance you should contact BLP. We are here to help and will
process any valid claim as quickly as possible to minimise any disruption or inconvenience.
In order for us to deal with the claim speedily and fairly, we must be fully
aware of the circumstances and also of the action, if any, you propose. You may
already have begun investigation into the problem or you may have no idea of the cause.
In particular, you should be aware of the following obligations:
You must give written notice to the Insurers as soon as possible, by writing to BLP.
You must take all reasonable precautions to prevent damage
You must, within 60 days of the manifestation of the defect or damage, submit in writing to the Insurers such details of the claim as are then available.
You must supply, or to the extent this is not possible, assist in procuring all reports, certificates, plans, specifications, quantities, information
and assistance as may reasonably be required by the Insurers.
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To notify us of a claim you should call BLP on 020 7204 2424, quoting your Policy reference number.
You will be asked for a brief summary of the claim or circumstance, and you will be sent a claim form
for completion.
Do not worry if you cannot answer all the questions on the form; some may not be relevant to your particular claim.
You should return the completed form to:
Claims Department
BLP
International House
26 Creechurch Lane
London EC3A 5BA
How each claim is actually handled will depend on the individual circumstances. The defect
will have to be assessed and an inspection may be undertaken by loss adjusters appointed by
the Insurers. You may be asked to arrange access to the premises for any inspection or opening up.
Whatever the situation, it is imperative that we are informed as soon as possible. We will do
everything we can to help you.
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BLP (Building Life Plans)
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BLP Benefits
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